Privacy policy
At Cultural Care Services, we value your privacy and are committed to protecting your personal information. We handle all personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or engage with our services.
Information we collect
We may collect personal information such as your name, email address, phone number, and any other details you choose to provide when you:
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Submit an application or contact form
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Request information about our services
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Subscribe to updates or communications
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Provide feedback or communicate with us
How we use your information
We only use your personal information to:
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Respond to your enquiries and requests
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Provide information about our services and supports
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Improve our website, services, and communications
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Share updates or information you have opted in to receive
We do not sell, rent, or trade your personal information. In some cases, we may work with trusted third‑party service providers (such as website or IT providers) who assist us in operating our services. These providers are required to maintain strict confidentiality and privacy standards.
Storage and security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure. This includes using secure systems and restricting access to authorised personnel only.
Access and correction
You may request access to the personal information we hold about you and ask for corrections if the information is inaccurate or out of date. To do so, please contact us using the details below.
Cookies and website analytics
Our website may use cookies and analytics tools to understand how visitors use our site and to improve the user experience. You can control or disable cookies through your browser settings at any time
Contact us
If you have any questions, concerns, or requests relating to your privacy or this policy, please contact us:
Cultural Care Services
Email: hello@culturalcareservices.com.au
Phone: 0468 378 268
40 OG Road, Klemzig, South Australia 5087
