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Services

Our specialist services ensure participants feel understood and respected through culturally sensitive care that values traditions, beliefs, and language.

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Cultural Care Services (CCS) have a holistic approach to care, ensuring that every aspect of a participant's life is considered and enhanced. We work closely with family members and other support networks to create a comprehensive care plan that is both effective and empowering.

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Moreover, our team undergoes continuous training to stay updated on best practices and emerging trends in disability support. This commitment to excellence ensures that our participants receive the highest standard of care. We also encourage feedback from those we support, as it helps us to continually improve and adapt our services to better meet their needs.
 

Whether it's helping with daily activities, facilitating social connections, or providing mentoring, CCS is here to make a positive difference in the lives of those we support.

We are passionate about fostering a community where everyone feels valued, respected, and able to achieve their full potential.

The people we support include:

  • Children, adults, and older participants (5+ to 65+)

  • People from diverse cultural backgrounds

  • Participants with varying needs and conditions

  • Clients supported through DCP or Corrections

Our experience includes support for:

  • Acquired brain injury

  • Angelman Syndrome

  • Autism spectrum disorder (ASD)

  • Dementia

  • Intellectual disability

  • Multiple sclerosis

  • Parkinson’s disease

  • Physical impairment

  • Psychosocial disability

  • Schizophrenia

  • Vision impairment

We also offer:

  • Mentoring

  • Respite

  • Community nursing

In-home support

Our in‑home support services are designed to be flexible and responsive to individual needs, with services assessed on a case‑by‑case basis by our dedicated team.

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Meal planning, shopping and  preparation

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Cleaning

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Gardening

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Home maintenance

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Personal assistance

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Transport to appointment

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Capacity building in the home

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Implementing therapy recommendations

Community participation

We support participants to build confidence, relationships, and independence through meaningful community engagement, with every activity tailored to individual’s interests, goals, and choices.

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Participate in inclusive sports and recreational programs

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Meet with friends and family

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Go out for meals

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Attend social, capacity building and community events

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Attend sporting events

Household services

We provide dependable, culturally informed task-focused household support designed to make everyday domestic tasks easier, ensuring a clean, safe, and comfortable home environment while promoting personal independence.

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Vacuuming, sweeping and mopping floors

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Changing bed linen

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Laundry, washing, drying, folding and putting away

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Cleaning bathrooms and kitchen

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Dusting, dish washing and general cleaning

Accommodation SIL

CCS provides high‑quality Supported Independent Living (SIL) and Specialist Disability Accomodation (SDA) across Adelaide, offering safe, comfortable and well‑supported accommodation designed to promote independence, participation and wellbeing. ​

Our homes are thoughtfully designed and supported by a dedicated team providing flexible, person‑centred care.

Our accommodation includes:

  • Accommodation across various Adelaide suburbs: Munno Para, Old Noarlunga and Ingle Farm

  • Supported accommodation – 24/7 care, including active or passive overnight support

  • Dedicated Onsite Overnight Assistance (OOA) bedroom and bathroom

  • Fast‑tracked onboarding for approved participants

  • Support with community participation and daily living

  • Transportation assistance available as required

Home features:

  • ​Private bedrooms, each with an individual ensuite

  • Fully furnished (with the option to bring your own furniture)

  • Single‑storey, open‑plan living, kitchen and dining areas

  • Zoned, ducted air‑conditioning

  • Wi‑Fi throughout

  • Ample cupboard and storage space

  • On‑site car parking

  • Conveniently located close to shopping centres, public transport, local hospital and green spaces. 

Overnight support – built on our three pillars

We don’t wait for incidents – we prevent them, that’s the CCS difference. 

Overnight shifts carry unseen risks in traditional models. Limited oversight can lead to reduced engagement and missed supports. Lack of real-time monitoring means issues often go undetected. That's why we do overnight support differently – and deliberately.

1. Controlled use of mobile phones 

  • Eliminates unmonitored downtime during shifts 

  • Ensures staff remain present and focused on participants care 

  • Reinforces professional accountability overnight 

2.  QR code check-ins every 30 minutes 

  • Creates real-time visibility of staff activity 

  • Confirms participants are being actively monitored 

  • Allows us to identify gaps immediately — not after the fact 

3.   Enhanced overnight staff training 

  •  Staff trained specifically for active overnight support 

  • Strong focus on medication safety and participant wellbeing 

  • Clear alignment with CCS standards and expectations 

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Each of the three CCS houses is built around the same carefully considered floor plan.

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40 OG Road, Klemzig, South Australia 5087

Phone 1800 138 227
hello@culturalcareservices.com.au

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